These Terms of Use apply to www.travanta.com.bd and to travel enquiries and bookings made through Travanta, operated by [registered business name]. Your written booking confirmation and any travel provider conditions shared before you book set out the terms for your specific trip.
Website descriptions, sample itineraries, and advertised prices are for planning purposes and may change with availability. Submitting an enquiry starts the quote process. A booking is confirmed when Travanta sends written confirmation and any payment required to secure the booking has been received.
Review your written quote for the total price, currency, what’s included, any additional charges, and payment deadlines. Prices and availability may change before confirmation. If the price or itinerary changes before you confirm, we’ll share the revised details so you can decide whether to proceed.
Check that traveller names match their travel documents and tell us promptly if any booking details are incorrect.
Contact [email protected] as soon as possible if you need to change or cancel a booking. The applicable deadlines, fees, and refund conditions depend on the trip and will be set out in the booking terms shared before you confirm. If you request a change, we’ll explain the available options and any applicable costs before you accept it.
If Travanta or a travel provider changes or cancels a confirmed service, we’ll inform you of the available alternatives and any refund options under your booking terms and applicable law. [Add Travanta’s refund processing timeframe and method.]
Travellers are responsible for carrying valid passports and obtaining any visas, transit authorisations, or other documents required for their itinerary. Check current requirements with the relevant authorities before departure. Entry and visa decisions are made by the relevant authorities.
Some services may be delivered by independent providers, such as airlines, hotels, tour operators, and transport companies. Their conditions may apply to the services they provide. If weather, safety concerns, government restrictions, or a provider disruption affects your trip, we’ll communicate the changes and explain the available options. Your rights under applicable consumer protection law continue to apply.
Use the website lawfully and provide accurate information when submitting an enquiry or booking. You must have permission to share another traveller’s details. Unauthorised access, interference with the website, and use of its content in violation of intellectual property rights are prohibited.
These terms are governed by the laws of Bangladesh. For booking questions, changes, or complaints, contact [email protected] or 01716547171. Our business address is Boundary Road (Courier Road), Mirpur 10 No Circle, Mirpur, Dhaka
