Privacy Policy

This Privacy Policy explains how [registered business name], operating as Travanta, handles personal information when you visit www.travanta.com.bd, contact us, subscribe to our newsletter, or request or book a holiday package, corporate trip, or custom tour.

1. Information we collect

• Enquiries and quotes. We collect the contact details and trip information you share, such as your name, email address, phone number, destination, travel dates, and preferences.
• Bookings. Depending on the trip, we may need traveller names, dates of birth, passport details, billing information, or other documents required by a travel provider. We may also ask about accessibility or dietary needs when relevant to your arrangements.
• Corporate and group travel. A company representative or group organiser may provide traveller details on behalf of the people travelling.
• Newsletter. If you subscribe, we use your email address to send you updates. You can unsubscribe using the link in our emails or by contacting us.
• Website activity. Our website and its service providers may receive technical information such as your IP address, browser type, device information, and pages visited.

2. How we use your information

We use personal information to respond to enquiries, prepare quotes and itineraries, arrange travel, manage payments and refunds, send booking updates, and provide customer support. We may also use it to keep the website secure, prevent fraud, and meet legal obligations. Where consent is required, we ask for it before using your information for that purpose.

3. Who receives your information

We may share information needed to arrange your trip with relevant airlines, hotels, tour operators, transport providers, or other travel partners. We may also share information with providers that support our website, communications, or payment processing, and with authorities when required by law.

For international trips, relevant travel providers may be located outside Bangladesh. We handle any transfer of personal information in accordance with applicable data protection requirements.

4. Cookies and similar technologies

[Describe the cookies and tools actually used on the website, including their purposes and how visitors can manage their preferences. Include analytics, advertising, or embedded services only if they are enabled.]

5. Retention and security

We keep personal information for as long as needed to handle your enquiry or booking, maintain required records, resolve disputes, and meet legal obligations. [Add the applicable retention periods or criteria, especially for passport and other identity documents.]

We take reasonable steps to protect personal information. If we request travel documents, use the submission method we provide.

6. Your privacy choices and rights

Subject to applicable law, you may request access to your personal information, ask us to correct or delete it, request a portable copy, object to certain uses, or withdraw consent where we rely on it. We may need to verify your identity before acting on a request. If we need to keep information to meet a legal obligation, we’ll explain what we can do in response to your request.

7. Changes and contact details

We’ll post updates to this policy on this page and revise the effective date. For privacy questions or requests, contact us at [email protected] or Boundary Road (Courier Road), Mirpur 10 No Circle, Mirpur, Dhaka